1. Information we may collect
When you submit a quote form, callback request or WhatsApp enquiry, you may choose to share your name, mobile number, location, property type, service requirement and message details. We use this only to understand your enquiry and respond to you.
2. How we use enquiry information
Your enquiry details may be used to contact you, understand your interior requirement, arrange measurement or discussion, share service details and prepare a quote based on the scope of work.
3. No online payment or account storage
This website does not collect online payments, passwords or account login details. Enquiries are continued through direct communication such as phone or WhatsApp.
4. WhatsApp and third-party services
Some buttons on this website open WhatsApp, phone calling, maps or email. These services are operated by third-party platforms and may follow their own privacy practices. Please review their policies if you want to understand how they handle your data.
5. Images, designs and visual references
Some images on this website may be client-provided, project-reference images, edited visuals or AI-generated concept images used to explain the type of interior work we handle. They are used for visual understanding and inspiration. Actual site output may vary based on measurement, material availability, budget, lighting, site condition, workmanship scope and final client selection.
We aim to present designs honestly and professionally, but website visuals should not be treated as a guaranteed final result for every project.
6. Sharing of information
We do not sell visitor information. Enquiry details may be shared internally with the team handling measurements, design discussion, project coordination or quotation.
7. Data accuracy
Please share accurate contact and location details so the team can respond correctly. If a wrong number or incomplete location is submitted, we may not be able to continue the enquiry.
8. Your choice
You can choose not to submit a form and instead contact us directly by phone or WhatsApp. If you want us to stop contacting you, you can tell us through the same communication channel.
9. Policy updates
This policy may be updated when the website, services or communication process changes. The latest version will be available on this page.
10. Contact
For privacy-related questions, contact Luma Interiors Solution at contact@lumainteriorssolution.com or call 99622 55540.